Category Archives: design
July 17, 2010 Taking the stairs
The coffee is kicking in this a.m. and I was struck by the points-of-view represented in two links shared by people I follow on Twitter. I happened to open these links in succession. The first (shared by KM blogger Jack Vinson) is a thoughtful piece from John Bordeaux of Bordeaux Associates: On Change, or Why [...]
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- Posted under design, knowledge, organizational change
September 20, 2009 A designer’s mindset for workplace knowledge creation and sharing
Nearly two years ago, I wrote a the white paperĀ A Strategic Design Approach to Workplace Learning and Knowledge Development. Since that time, I have continued to develop my thinking around these ideas while teaching in the Master’s Program in Learning and Organizational Change at Northwestern University. This blog is where I will continue to [...]
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- Posted under design, expertise, innovation, knowledge, learning
October 26, 2006 BAWB Conference: Reflections Part I
The experience of the Business as an Agent of World Benefit Conference left me reflecting a bit more deeply about some of the themes uncovered in my research to understand how successful, socially responsible managers think about their role as an agent of positive social change (see my post on expert manager’s mental model). Conference [...]
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- Posted under design, expertise, innovation

